All case studies
A closer look at the product judgment, system thinking, and delivery habits behind complex platform and workflow work.
Charitable Allowance foundation / Access and audit
I led product requirements for Owner and Administrator roles across customer experiences, backend management, and data flows, then co-built the audit and change-data-capture foundation that recorded role and permission changes.
Charitable Allowance foundation / Account model
I co-led the product requirements for restructuring a legacy single-account model into an identity account and separate transactional accounts, creating the foundation for multiple giving contexts under one person.
Charitable Impact / Production operations
I designed and rolled out a cross-functional triage system for a spiky production workload of three to five issues a week, concentrated after releases, reducing resolution time by a reported 20–30%.
Charitable Impact · Philanthropic fintech
Charitable Impact needed new account and access foundations before it could support family and youth giving. Over more than a year, I co-led four infrastructure releases that separated identity from transactional accounts, enabled multiple giving accounts, and established the access foundations behind the 2025 Charitable Allowance launch.
HP Inc. · Global commerce platform
As the sole India-based PM on HP's global commerce-platform modernization, I worked across the Platform-Tenant roadmap and designed a high-fidelity onboarding portal prototype for a manual process that took three to four months.
Charitable Impact · Admin workflow and operations
Recurring charity-admin friction was creating support cost while a release date was already committed. I separated UX issues from a technical issue, framed severity and ownership, and kept the fixes small enough to validate and ship.
Independent project · AI-native product practice
I treated this portfolio as a product: defined the audience and evidence model, explored competing directions, built with AI coding agents, and reviewed every iteration for clarity, performance, and taste.